Guest Relations

At OCH Regional Medical Center, customer and patient satisfaction is a top priority.

SHINE_Logo_2clrOur goal is to ensure that you not only receive the very best medical care, but that your overall experience here exceeds your greatest expectations!  We pledge to do our very best to meet your needs.


Our guest relations representative visits patients daily to inquire about quality of care and hospitality; know that we truly appreciate your honest and sincere feedback.

From our bedside clinicians to our business office, we want your visit at OCH Regional Medical Center to be as comfortable and accommodating as possible.  We are committed to delivering high-quality care with kindness and compassion, and we hope our selfless hospitality will SHINE!

For more information about the SHINE program or for information about our guest services, please contact:
Emily Waters
Guest Relations Representative
Phone: (662) 418-8997


Medical Specialities


OCH Clinics


Doctors & Nurses


Babies Delivered

Recent News

OCH, UMMC open OCH Cardiology with University Heart

June 22, 2020

By: Ruth Cummins, Specialists from the University of Mississippi Medical Center’s University Heart, which provides comprehensive […]

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Common Thread of “Community First” Unites Hundreds at Sewing Machines

June 15, 2020

Yards of fabric in various colors and patterns, elastic, her trusty sewing machine and some […]

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Starkville Rotary Secures Funds for OCH to Aid in Fight Against COVID-19

June 5, 2020

Rotary District 6820 presented a check to OCH Regional Medical Center to assist with purchasing […]

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