Hurst Ratings and Analytics has recognized the nursing staff at OCH Regional Medical Center with The Hurst Gold Standard of Nursing Award for achieving excellence in quality nursing, which significantly contributes to the hospital’s overall patient satisfaction rating.
“Being recognized with The Hurst Gold Standard of Nursing Award is an honor for our nursing staff and hospital,” said Richard Hilton, Administrator/CEO of OCH. “Receiving this award demonstrates the level of dedication and commitment to quality patient care that our patients, their families, and the community can expect at our Medical Center.”
Nurse communication directly impacts outcomes and hospital patient satisfaction ratings. Hurst Ratings and Analytics reviews key quality indicators from HCAHPS surveys specific to hospital nursing services in the categories of nurse communication, staff responsiveness, medication communication, pain management, discharge information, and care transition.
The Hurst Gold Standard of Nursing Award is given to hospital nursing staffs that achieve top tier weighted scores, significantly above the national average on these performance measures.
“Nurses make up the majority of hospital staff and are the primary providers of patient care in our hospital,” said OCH CNO Martha Fulcher, DNP, MSN, RNC. “Around the clock, they not only attend to patients’ clinical needs, but they also provide emotional support for patients and their families. It is wonderful that nurses are being celebrated, and we are grateful to Hurst for honoring our staff with this special award.”
“As experienced nurses, we know the hard work and dedication it takes to achieve the highest standards of patient care,” said Marlene Hurst, RN MS CCRN ANP-C, founder of Hurst Review Services. “Our congratulations to the nursing staff, and we hope to see the great work continue.”
For more information about Hurst Ratings and Analytics, visit www.hurstratings.com.