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OCH REGIONAL MEDICAL CENTER REVISED VISITATION POLICY

As part of our proactive measures to keep our patients, staff and visitors safe, the updated visitation policy will go into effect May 24, 2021, until further notice.

  • General Acute Care Inpatients: Patients may have two visitors at a time. Visitors may switch out as desired but only two at a time can be in the room. Visitors will be screened and must wear a mask.
  • COVID-19 Suspect/Confirmed Patients: Patients may not have any visitors unless it is an end of life situation. Patients at end of life may have two visitors but these visitors may not change throughout the visit.
  • Labor & Delivery/Postpartum: Patients may have two visitors at a time. Visitors may switch out as desired but only two at a time can be in the room. Visitors will be screened and must wear a mask.
  • Pediatric: Visitation is restricted to 2 parents/guardians or adult support person. We encourage any pediatric patient over the age of 6 to wear a mask when he/she is moving throughout the hospital.
  • Newborn Follow-up Clinic: One Parent/Guardian and one other designated adult will be allowed to escort the newborn to the follow-up clinic.
  • Outpatient: Adult outpatients may have one visitor throughout outpatient stay. Pediatric patients may have one parent/guardian and one other adult visitor. Visitors will remain in the waiting room at the designated 6 foot separation. Once the maximum amount of people who can safely be 6 feet apart is reached, visitors may be asked to remain in car until patient is ready for discharge.
  • ICU:  (update 8/19/21) Due to surges in COVID cases, visiting hours will be from 10-10:30 a.m., 1-1:30 p.m. and 5-5:30 p.m. Two visitors will be allowed into the room at a time during each visitation period. Once a visitor arrives to the ICU waiting room, they need to dial 2771 or 2772 from the waiting room phone to notify the nursing staff of arrival.
  • Emergency Room: Adult patients may have one designated visitor. Pediatric patients may have two adult visitors. COVID ER patients will not be allowed visitors. In the event the patient is admitted, visitors must follow the policies above.
  • Cafeteria: The cafeteria is open to the general public. Visitors will be screened at the door and must wear a mask while in the building.
  • Medical Records: Medical records is open to the general public. Visitors will be screened at the door and must wear a mask while in the building.
  • Children under the age of 12 will not be allowed to visit.
  • Clergy will be allowed in the building to visit patients but must wear a “Clergy” badge upon entry. If they are visiting a COVID patient, they must be willing to dress out in appropriate PPE.
  • Business Office is open for paying bills only. Customers will be required to be screened and will need to wear a mask.
    • We strongly encourage patients to utilize our online services at och.org and click on “Pay a Bill” or “Visit Patient Portal” on the homepage. To register, call 662-615-2683.
    • If you would like to pay a bill over the phone using a credit card, call the number on your bill or our business office at 662-615-2600 or 662-615-2601.
  • Patients and visitors who enter the hospital, will be screened for a fever (100.4 degrees F or higher), cough and shortness of breath. All visitors will be required to wear masks while moving throughout the hospital. Patients and visitors are allowed to remove masks while in a patient room but will assume the liability of risk of exposure if they remove it.
  • Parking: The parking garage is closed to the public. Please utilize the front parking lots. Entrance to the hospital will be limited to three access points:
  1. Outpatient (5 AM-5PM Monday-Friday)
  2. West Tower Main Entrance (7AM-7PM 7 days a week)
  3. Emergency Department (open 24/7)

 

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