Stay safe. Stay informed.
We understand information about coronavirus or COVID-19 can be overwhelming and sometimes scary. As your local healthcare provider, we have compiled up-to-date, accurate information for your convenience.
This is a new virus and a new vaccine. We understand there are many questions, and we are here to ensure you have accurate, up-to-date information to help you make an informed decision for you and your family.
Fact Sheets for COVID Vaccines
As part of our proactive measures to keep our patients, staff and visitors safe, the updated visitation policy will go into effect May 24, 2021, until further notice.
- General Acute Care Inpatients: Patients may have two visitors at a time. Visitors may switch out as desired but only two at a time can be in the room. Visitors will be screened and must wear a mask.
- COVID-19 Suspect/Confirmed Patients: Patients may not have any visitors unless it is an end of life situation. Patients at end of life may have two visitors but these visitors may not change throughout the visit.
- Labor & Delivery/Postpartum: Patients may have two visitors at a time. Visitors may switch out as desired but only two at a time can be in the room. Visitors will be screened and must wear a mask.
- Pediatric: Visitation is restricted to 2 parents/guardians or adult support person. We encourage any pediatric patient over the age of 6 to wear a mask when he/she is moving throughout the hospital.
- Newborn Follow-up Clinic: One Parent/Guardian and one other designated adult will be allowed to escort the newborn to the follow-up clinic.
- Outpatient: Adult outpatients may have one visitor throughout outpatient stay. Pediatric patients may have one parent/guardian and one other adult visitor. Visitors will remain in the waiting room at the designated 6 foot separation. Once the maximum amount of people who can safely be 6 feet apart is reached, visitors may be asked to remain in car until patient is ready for discharge.
- ICU: (update 8/19/21) Due to surges in COVID cases, visiting hours will be from 10-10:30 a.m., 1-1:30 p.m. and 5-5:30 p.m. Two visitors will be allowed into the room at a time during each visitation period. Once a visitor arrives to the ICU waiting room, they need to dial 2771 or 2772 from the waiting room phone to notify the nursing staff of arrival.
- Emergency Room: Adult patients may have one designated visitor. Pediatric patients may have two adult visitors. COVID ER patients will not be allowed visitors. In the event the patient is admitted, visitors must follow the policies above.
- Cafeteria: The cafeteria is open to the general public. Visitors will be screened at the door and must wear a mask while in the building.
- Medical Records: Medical records is open to the general public. Visitors will be screened at the door and must wear a mask while in the building.
- Children under the age of 12 will not be allowed to visit.
- Clergy will be allowed in the building to visit patients but must wear a “Clergy” badge upon entry. If they are visiting a COVID patient, they must be willing to dress out in appropriate PPE.
- Business Office is open for paying bills only. Customers will be required to be screened and will need to wear a mask.
- We strongly encourage patients to utilize our online services at och.org and click on “Pay a Bill” or “Visit Patient Portal” on the homepage. To register, call 662-615-2683.
- If you would like to pay a bill over the phone using a credit card, call the number on your bill or our business office at 662-615-2600 or 662-615-2601.
- Patients and visitors who enter the hospital, will be screened for a fever (100.4 degrees F or higher), cough and shortness of breath. All visitors will be required to wear masks while moving throughout the hospital. Patients and visitors are allowed to remove masks while in a patient room but will assume the liability of risk of exposure if they remove it.
- Parking: The parking garage is closed to the public. Please utilize the front parking lots. Entrance to the hospital will be limited to three access points:
- Outpatient (5 AM-5PM Monday-Friday)
- West Tower Main Entrance (7AM-7PM 7 days a week)
- Emergency Department (open 24/7)
Our experts in infection control are working closely with care teams in our hospital, clinics and offices to make sure they are safe for you. We also follow guidelines from the CDC and the MS State Department of Health.
We screen everyone before they enter any of our facilities. Patients who are scheduled for a surgery or procedure are screened in the pre-op assessment and the day of his/her appointment before entering the building. Anyone scheduled for a non-emergent case who has a fever and/or symptoms of COVID-19 will be rescheduled for a later date.
Masks and Protective Equipment
Everyone over the age of 6 is required to wear a mask when they enter our facility. Non-clinical employees wear cloth masks, and our clinical staff is equipped with protective equipment.
We frequently and thoroughly clean and disinfect surfaces throughout all of our medical offices, waiting rooms, operating and procedure rooms, clinics and patient areas. We also clean exam, operating and procedure rooms after each patient. And, we wash our hands frequently — and have lots of hand sanitizer available for you, too.
We've redesigned our patient areas to ensure social distancing, which protects you, other patients and our staff. For now, we have a restricted visitation policy but hope to return to our former policies as soon as possible.
YOU SHOULD CALL 911 IF YOU HAVE A MEDICAL EMERGENCY.
Watch for symptoms
People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness.
Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:
- Fever or chills
- Loss of taste or smell
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
*This list is not all inclusive. Please consult with your medical provider for any other symptoms that are severe or concerning.
If you are sick with Coronavirus/COVID-19 or suspect you are infected with the virus that causes COVID-19, follow these steps to help prevent the disease from spreading to people in your home and community.
On Friday, November 5, 2021, an Omnibus COVID-19 Health Care Staff Vaccination Interim Final Rule was released. In short, this rule now makes it mandatory for hospitals to require COVID-19 vaccinations for all its staff as a “Condition of Participation” with CMS.
We have seen the anxiety caused and effect on healthcare workers that such a mandate has created at other state hospitals that implemented a vaccine mandate prior to the federal directive. We at OCH do not want to see anyone negatively impacted by this mandate and pledge to compassionately navigate the requirements of the mandate within the criteria set forth to remain in compliance.