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At OCHRegionalMedicalCenter, customer and patient satisfaction is our number priority. It is the job of our guest relations department to ensure not only that you received medical care, but that you receive the best medical care to your every satisfaction. OCH has always strived to meet the needs of our customers through innovation, compassion, and comfort.

A list of services OCH has:

  • Gift ShopPrint
  • Daily Dose Coffee Shop
  • Hospitality Room
  • Health Library
  • Spiritual Care
  • Volunteering
  • Billing Help
  • Lodging and Dining
  • Charity Care
  • Financial Assistance
  • New Parent/Grandparent classes

Our guest relations representative makes daily rounds to each OCH patient, ensuring that each patient’s specific needs are being met. Not only does OCH want to guarantee premium care for our patients, but also take care of our patient’s family. OCH offers hospitality rooms that can be booked for the convenience of our patient’s families. From our physicians and nurses as well as our administration and admissions office, we all want your visit to OCHRegionalMedicalCenter to be as comfortable as possible.