Patients presenting themselves to OCH Regional Medical Center (OCH) will be asked if they have medical insurance coverage with any commercial insurance carrier or if they are covered recipients with Medicare, Medicaid, TRICARE, Vocational Rehabilitation or any other third party arrangement. OCH will accept this insurance or third party coverage information for the processing and filing of medical claims to your primary and secondary responsible carriers.

After payment has been received from all commercial insurance carriers or other third party arrangements filed by OCH, the remaining self-pay balance due will be your personal responsibility to pay. OCH patient accounts willl bill you for this balance.  You will need to call the number on your self-pay statement (or the main number to OCH - 662-323-4320) and ask for Patient Accounts to set up payment arrangements.  You will receive monthly statements and or phone calls until the account is satisified. 

When satisfactory payment arrangements for your outstanding self-pay balances have been unsuccessful, the Hospital will review these accounts for bad debt referral and legal collection with Franklin Credit and Collection Services, Tupelo, MS. Franklin Credit and Collection Services is a collection agency for bad debt accounts. Accounts referred to Franklin Credit and Collection Services may be subject to litigation if satisfactory payment arrangements are not made. Any accounts referred to Franklin Credit and Collection Services will result in filing this information on your credit report if not paid in full within 30 days after referral.

The Board of Trustees has approved an annual Charity Care Allocation for patients and/or guarantors who meet the eligibility requirements for services received at OCH. If you feel that you are eligible for Charity Care, please call Melissa Chenney at 662-615-3130, and you will be provided with a screening application for determination of Charity Care for the account(s) for which you are seeking such assistance.