Information for Complaints/Grievances

CONTACT INFORMATION

HEALTHCARE VALUE LINE

Patients or their representative who have a compliment, complaint or grievance, or would like to express concerns about their care and safety while in the hospital may call 1-800-273-8452.  

If you have any concerns about patient care and safety in this hospital that OCH has not addressed, you may contact:

Richard G. Hilton, Administrator/CEO
OCH Regional Medical Center
Post Office Box 1506
Starkville, Mississippi    39760
662-615-2500

Email:    This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

DNV 

If your concerns cannot be resolved through the hospital, you may contact:

DNV Healthcare Inc.
Attn: Hospital Complaint DNV Healthcare Inc.
400 Techne Center Drive, Suite 100
Milford, Ohio   45150-2792
1-866-523-6842

Email:    This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

STATE DEPARTMENT OF HEALTH

If you have any concerns about patient care or safety in this hospital, you may contact the State Department of Health at:

Mississippi State Department of Health
Post Office Box 1700
Jackson, Mississippi    39215-1700

Or Call the Hotline:  1-800-227-7308

IQH

Medicare beneficiaries may contact IQH to lodge a complaint or grievance at:

IQH
385B Highland Colony Parkway, Suite 504
Ridgeland, Mississippi 39157

Or Call:   1-866-755-5897

 

 

Revised/Reviewed 3-13

Approved by OCH Administration

REVISION HISTORY
AuthorRevision DatePage #Summary of Changes
S Baker

3/18/13

p.

Reviewed only